Frequently asked questions
Which waxing kit should I choose?
Waxi provides kits for everyone's needs and possibilities!
To make it easier to navigate, we have divided the packages in ascending order, from the simplest to the most luxurious.
ESSENTIAL 𐃘 ELEVATE 𐃘 PRIME 𐃘 ULTRA 𐃘 COSMOS
How can I place an order and pay?
You can order directly through our online store or by writing to waxi.info@gmail.com
Payment is made by card on our website, PayPal or via ApplePay , GooglePay .
What is the delivery time and cost?
We are pleased to announce that we offer FREE DELIVERY throughout Latvia!
Delivery time is approximately 10-15 business days.
How can I change or cancel my order after it has been placed?
You can request to amend or cancel your order by contacting our customer service team at waxi.info@gmail.com
Can I return the goods?
You can return the goods within 14 days from the date of receipt, with the only condition that they are unopened, unused and do not contain hygiene products. See more here.
You can submit a return request by emailing waxi.info@gmail.com
How can I track my order?
Once we ship your order, you will receive an email with a tracking number. If for some reason you have not received this notification, please contact us at waxi.info@gmail.com
Once the order has been delivered to the courier, you will also receive an SMS with information about the shipment and how to receive it.